Who we are
We are an ISP based in Maputo, Mozambique and offer Fibre, calling plans aswell as Sattelite internet. We Have operations in multiple countries with hundreds of satisfied clients. We also have ISP licenses in other African countries so we are able to offer our services in a few other countries should you want to sign up in one of our supported countries
We believe your data belong to you
Therefore we do not share or sell any of your data ,all data provided to us is kept safe and not shared outside of the NetGroup.
Definitions:
- Intellectual Property Rights: These rights refer to legal rights that protect creations of the mind, such as patents, copyrights, trademarks, and trade secrets. They give the owner exclusive rights to use their creations for a specified period.
- Disclaimer: A disclaimer is a statement that limits the liability of a party by specifying the scope and limitations of responsibilities, rights, or obligations. It aims to inform users or customers about certain conditions or risks associated with using a service or product.
- Security: Security in the context of a website refers to measures taken to protect the site, its data, and its users from unauthorized access, cyber threats, data breaches, and other risks.
- Privacy: Privacy refers to the protection of personal information collected from users or customers. It includes policies and practices related to the collection, use, storage, and sharing of sensitive data while ensuring compliance with relevant privacy laws.
- Severability: Severability is a legal principle that allows clauses within a contract or terms and conditions to remain valid even if other clauses are found to be invalid or unenforceable.
- Breach: A breach occurs when one party fails to fulfill or violates the terms, conditions, or obligations stated in a contract or agreement. It can result in legal consequences.
- Governing Law: This specifies the jurisdiction whose laws will be used to interpret the terms and conditions of an agreement or contract. It determines the legal framework under which disputes will be resolved.
- Notices: Notices refer to formal communications or notifications provided by one party to another, usually related to changes in terms, legal issues, or other significant matters.
- Updating of These Terms and Conditions: This refers to the process of revising, modifying, or changing the terms and conditions of a website or service. It informs users of any alterations made to the original terms.
- Information About Website and Owner: This section typically includes details about the website’s purpose, services offered, contact information, ownership, and any relevant legal information regarding the entity or individuals responsible for the website.
Privacy Policy:
- Process of Collecting Personal Information -We will only collect the information which is needed for delivery and fulfilling of orders
- Lawful Processing of Personal Information – All information processed by us is kept confidential and is not shared with third parties. We process your information in accordance with mozambican law
- Special Personal Information- We do not ask for any special personal information and if it is provided it will not be shared with any other parties
- Purpose for Processing Personal Information- Your personal information will be used for processing your order and may be used to send you specials within the NetGroup of companies (if you have chosen this option on your account)
- Types of Personal Information and Special Personal Information Processed
- Keeping Personal Information Accurate
- Storage and Processing of Personal Information by GoSolr and Third-Party Service Provider- Your personal information will not be stored on other 3rd party databases it is strictly used for the above mentioned uses
- Retention of Personal Information- You have the option to clear all of your personal information from our database should you wish to do so
- Use of Cookies- Cookies will only be used to help with your browsing experience on our website and being able to retain your cart information for purchases
- Email Information Policy- All communications sent via email are confidential
- Marketing- You will only get marketting if you opted in for this and you are free to opt out at any time
- Use of External Links- We may from time to time share external links if it is for processing of orders
- Intellectual Property Rights- The products sold by us may in certain cases be grey imports but we disclose this upon purchasing (We do not affiliate ourself with any of the brands we sell)
- Acceptable Use- We will use your information to share tracking updates, communication, fulfilment of orders and we may provide marketting material which you can opt out of at any time
- Use of Testimonials- We may use your compliments as testimonials but will usually ask for permission to do so and you information will not be shared unless permission is given from you to do so
- How Do We Protect Your Information?- We have firewalls to protect your information and may delete personal information after a certain time period to keep your information safe
- Data Breaches- In the case of a data breach we will do everything in our power to make sure your data does not get shared or used by others
- Disclaimer and Limitation of Liability attached below:
- [Netconnect Africa and the entire NetGroup endeavors to provide accurate and reliable information regarding grey imports available for purchase on this website. However, the Company cannot guarantee the authenticity, warranties, or compliance with local regulations of these grey imports. Customers are advised to thoroughly research and understand the nature and legality of grey imports in their respective regions before making a purchase.
- The Company shall not be held responsible for any:
- Losses, damages, or liabilities arising from the use or misuse of grey imports purchased through this website.
- Inaccuracies or errors in product descriptions, specifications, or information provided on the website.
- Non-compliance of grey imports with local laws, regulations, or standards in the customer’s country.
- Third-party claims or disputes arising from the purchase, import, or use of grey imports.
- By using this website and purchasing grey imports, customers acknowledge and accept that:
- Grey imports may not be covered by manufacturer warranties or after-sales support.
- The Company is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the purchase or use of grey imports.
- The Company reserves the right to modify product information, prices, availability, and terms of sale without prior notice.
- This disclaimer of liability applies to all users and customers accessing this website and purchasing grey imports herein(If applicable).
- By continuing to use this website and making a purchase, customers agree to the terms and conditions outlined in this disclaimer.
- Access to Personal Information
- Policy Changes- We reserve the right to change our privacy policy at any time
- Contact- You can contact us via email, whatsapp or cellphone calls at almost any time of the day